Shipping policy
Shipping Policy
Thank you for visiting and shopping at [herbiqroots]. We aim to deliver your order safely and on time. Please read our shipping policy below.
📦 Order Processing Time
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All orders are processed within [1–3 business days].
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Orders are not shipped or delivered on weekends or holidays.
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If we are experiencing a high volume of orders, shipments may be delayed by a few days.
🚚 Shipping Methods & Delivery Time
We ship orders through trusted courier partners such as [Delhivery, Blue Dart, India Post, etc.].
Estimated delivery times:
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities | 5-10 business days |
| Other Areas | 5–10 business days |
| Remote Locations | 5–10 business days |
Delivery times may vary based on location and courier service availability.
💵 Shipping Charges
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Free shipping on all prepaid orders above ₹2000
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Flat shipping fee of ₹50 for prepaid orders
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COD (Cash on Delivery) available at an extra fee of ₹[39] (if applicable)
📍 Order Tracking
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Once your order is shipped, you will receive a tracking number via SMS or email.
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You can track your shipment using the courier's website or through your account on our store.
❗ Delays or Delivery Issues
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We are not responsible for delivery delays caused by:
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Incorrect shipping addresses
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Unreachable phone numbers
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Courier delays or natural disasters
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If your order is marked as “delivered” but you haven’t received it, please contact us within 24–48 hours.
📨 Contact Us
For any questions regarding your order or delivery, contact us at:
📧 [herbiqroots@gmail.com]