Return and Refund policy

Thank you for shopping with Herbiqroots!
We want you to be completely satisfied with your purchase. Please read our return and refund policy below.

✅ Return Eligibility

• You may request a return within 7 days from the delivery date.

• The product must be unused, in original condition, and returned with the original seal and packaging intact.

• If any item, accessory, or part is missing, or if the seal is broken, the return will not be accepted.

🚫 Non-Returnable Conditions

Returns will be rejected if:

• The product seal is broken or tampered

• Items are used or damaged after delivery

• Any part of the original packaging is missing

📦 How to Request a Return

To initiate a return, email us at [herbiqroots@gmail.com] within 7 days of receiving your product.
Include:

• Your order number

• Photos of the item showing the seal and packaging

• Reason for return

💸 Refund Process

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed within 5–10 business days to your original payment method.