Refund policy

Return and Refund policy

Thank you for shopping with Herbiqroots!
We want you to be completely satisfied with your purchase. Please read our return and refund policy below.

βœ… Return Eligibility

  • You may request a return within 7 days from the delivery date.

  • The product must be unused, in original condition, and returned with the original seal and packaging intact.

  • If any item, accessory, or part is missing, or if the seal is broken, the return will not be accepted.

🚫 Non-Returnable Conditions

Returns will be rejected if:

  • The product seal is broken or tampered

  • Items are used or damaged after delivery

  • Any part of the original packaging is missing

πŸ“¦ How to Request a Return

To initiate a return, email us at [herbiqroots@gmail.com] within 7 days of receiving your product.
Include:

  • Your order number

  • Photos of the item showing the seal and packaging

  • Reason for return

πŸ’Έ Refund Process

  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed within 5–10 business days to your original payment method.

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